At Air Wings, we are committed to craftsmanship and quality. Every timepiece is designed to last, and we back this with a comprehensive warranty and detailed care guidelines to help you enjoy your watch for years to come.

Warranty Coverage

• All Air Wings watches include a 24-month warranty from the date of purchase.
• This warranty covers manufacturing defects and faults in materials.
• If a defect arises during the warranty period, Air Wings will repair or replace your watch free of charge.

What’s Not Covered:

• Normal wear and tear (scratches, fading, strap wear)
• Damage caused by accidents, misuse, or unauthorised repairs
• Water damage due to improper use (exceeding 3 ATM resistance)

For warranty claims, please contact info@airwings.shop with your order number, proof of purchase, and details of the issue.

General Watch Care

To keep your Air Wings watch performing at its best:

• Avoid exposing your watch to extreme heat, cold, or humidity.
• Keep leather straps away from water and chemicals to maintain their appearance.
• Store your watch in its Air Wings gift box when not in use to protect it from scratches.
• Replace the battery promptly if your watch stops to prevent leakage.

Leather Strap Care

Leather is a natural material that ages beautifully with proper care:

• Wipe with a soft, dry cloth after daily use.
• Clean weekly with a damp microfiber cloth and allow to air-dry.
• For odours, apply a baking soda paste (1 tbsp baking soda + 1 tbsp water), leave for 1 hour, then wipe clean.
• Avoid bending or creasing the strap unnecessarily.

Longevity Tips

• Have your watch serviced every 2–3 years by a professional for optimal performance.
• Avoid magnetic fields, which may affect accuracy.
• Use only genuine Air Wings replacement straps for the perfect fit and finish.

Need Help?

If you have questions about your warranty or caring for your watch, contact us at info@airwings.shop. Our team is always happy to assist.